FAQ

Frequently asked questions

What format are the products?

All products are delivered as .xlsx files, compatible with both Microsoft Excel and Google Sheets. Some products also include a PDF reference guide.

How do I receive my purchase?

After checkout you'll receive an email with a download link immediately. All products are delivered digitally — there's nothing to ship.

Do I need Microsoft Excel?

No. All templates work in Google Sheets as well. Simply upload the .xlsx file to your Google Drive and open it with Google Sheets.

Can I use the template on multiple devices?

Yes. Once purchased, you can use the file across as many personal devices as you like.

Do you offer refunds?

Due to the digital nature of our products, all sales are final. If you have an issue with a file or it doesn't work as described, contact us and we'll make it right.

Can I share the template with others?

Templates are licensed for personal use only. Please don't distribute or resell our files.

How do I get support?

Email us at support@forsaco.com and we'll get back to you within 24 hours.